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Student Grievance Redressal

Raise a concern — it is acknowledged within three working days and answered within the timelines below.

Timelines

  • Acknowledgement — 3 working days
  • Stage 1, centre head — 10 working days
  • Stage 2, committee — a further 15 working days
  • Stage 3, appeal to the Director — concludes the internal process
Grievance Policy

Serious matters

Complaints of ragging are handled under the anti-ragging mechanism and complaints of sexual harassment under the POSH / ICC mechanism. Those take precedence over the general process and are handled confidentially.

Submit a Grievance

No adverse action is taken against anyone for raising a grievance in good faith.